Masihambe Docs
Guests

Booking an experience

Browse and book tours, transfers, restaurants and taxis during your stay.

Once your stay code is entered, you'll see everything your hotel offers through Masihambe — browse by category, or search by name.

Booking

Pick something, choose a time slot if it needs one (restaurants and taxis work a little differently — see below), and confirm your party size. Your name and room number are already filled in from your stay, so there's nothing to type there.

  • Most bookings confirm right away.
  • Some need the vendor to confirm first — you'll see it marked as requested until they do.

Restaurants and taxis

Restaurant bookings don't charge you through Masihambe — you pay the restaurant directly when you're there. For taxis, you'll give a pickup time and location instead of picking a time slot.

Changing your mind

You can cancel a booking yourself from My bookings, as long as it hasn't already happened.