Settings
Manage the email addresses that receive hotel-pay notices and payment links.
The Settings page is at /hotel/settings. It manages two lists of email addresses, used only for hotel-pay bookings (see Booking desk).
Billing emails
Every verified billing address receives the back-office notice for every hotel-pay booking: what to post to the guest's folio when one is created, and what to reverse if it's later cancelled or declined.
Payment emails
Verified payment addresses can be emailed a hotel-pay checkout link from the booking desk, so someone other than the concierge on duty can complete the payment.
Adding and verifying an address
Type an address under either list and click Add address. It starts unverified and can't be used for anything yet: no notices, no payment links. We email a verification link to it, and it becomes usable the moment someone clicks that link.
The link expires after 24 hours. If it lapses, click Resend to send a fresh one; the old link stops working as soon as you do. While an address is waiting on verification, its row shows how long ago the link was last sent.
Removing an address
Click Remove next to any address to stop it receiving anything immediately.
Why a booking won't submit until a billing email is verified
A concierge can always pick "Hotel pays" on the booking form, but the booking won't submit until this hotel has at least one verified billing address on file. Until then, the form says so and points back to this page.